FREQUENTLY ASKED QUESTIONS
Get answers to some of the common questions we get.General Questions
Does Chem-Dry of Santa Clarita Valley offer coupons, specials or promo codes for carpet cleaning?
Are Chem-Dry products safe for my kids and pets?
Is Chem-Dry of Santa Clarita Valley a steam cleaning service?
No, Chem-Dry of Santa Clarita Valley is not a steam cleaner. We use carbonation to lift up dirt and grime from your carpets so we do not need to use the gallons of water that typical steam cleaners use. Here is how Chem-Dry compares to steam cleaning.
Does Chem-Dry of Santa Clarita offer a same day service for pesky stains?
Yes, Chem-Dry of Santa Clarita does offer same day service for those pesky stains that need to be addressed as quickly as possible to ensure removal. For a same day service appointment, give us a call at (661) 251-6051.
Carpet Cleaning
How does Chem-Dry compare to steam cleaning?
Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents. So you’re left with wet carpets for 1-2 days. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.
Chem-Dry of Santa Clarita Valley’s process is very different. We employ millions of microscopic bubbles to explode dirt from deep in your carpet fibers, which is why we only need to use a fraction of the water that typical steam cleaners uses. After the carbonation releases and lifts the dirt, our high powered equipment extracts the dirt and moisture from the carpet.
Take a look at a detailed comparison of Chem-Dry vs Steam Cleaning.
What is the best carpet cleaning method?
The Chem-Dry of Santa Clarita Valley cleaning process is considered by many to be superior and healthier than other methods for your carpet and upholstery cleaning. Chem-Dry’s unique hot carbonating extraction carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer lasting clean. Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods require. This allows your carpets to dry faster, typically in 1-2 hours rather than 1-2 days. Chem-Dry’s signature cleaning solution, The Natural®, is a cleaning mixture that—through the power of carbonation—lifts dirt to the surface where it is whisked away. The Natural® is non-toxic and ideal for homes with kids and pets, and has received the Green Certification.
Why do I need protectant on my carpets?
Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets.
How do you remove pet urine odor from carpets?
Will my carpets re-soil quickly after the cleaning is finished?
How long will it take for my carpet to dry completely?
How often should I have my carpets cleaned?
The EPA (Environmental Protection Agency) suggests that homeowners clean their carpets every 3-6 months. If you have kids, pets or if someone in your home has asthmas or allergies, it’s advisable to do it even more frequently. Regular cleaning will not only improve your home’s appearance, but it will extend the life of your carpeting.
Should I vacuum before you arrive?
What type of chemicals does Chem-Dry use?
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Can other carpet cleaning methods actually hurt my carpets?
Yes. Steam cleaning uses a process of dumping large amounts of soapy water into your carpets and then trying to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days.
What is considered a room?
Upholstery Cleaning
How long does it take for furniture to dry?
Do you offer protectant or stain guard for upholstery?
How does Chem-Dry clean upholstery?
How often do upholstery manufacturers recommend that you clean your furniture?
Manufacturers recommend professional upholstery cleanings every 24-48 months. As with carpets, the presence of kids, pets, allergies and asthma in the home necessitates more frequent cleanings to improve the overall healthiness of the home. If furniture is stained, saturated or has unwanted odor then it is ready for a cleaning.
Why should I have my upholstered furniture professionally cleaned?
Tile & Grout Cleaning
Why should I have my tile, stone and grout cleaned?
Just like carpet, dirt builds up over time that dulls your tile or stone’s appearance and discolors your grout. A thorough, professional tile, stone & grout cleaning is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home are clean and healthy. Scrubbing tile & grout on your hands and knees isn’t a fun job – with our professional equipment we can save your back-ache and make your tile surfaces look better than ever.